Manager of Middlesex Emergency Services

August 30, 2018

Columbus House, Inc.
Job Posting: Full Time, FLSA Exempt
Manager of Middlesex Emergency Services

Note: Due to the volume of traffic, applicants that come through Indeed will not be considered. Please instructions at bottom of posting for how to apply.

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested


With guidance from the Director of Middlesex and Veteran Services, the Manager of Middlesex Emergency Services provides direct supervision and program management, training and professional development to all Residential Staff at the Wallingford Seasonal Shelter and Warming Center, Shelter and Scatter Site Case Managers and the Resident Service Administrator.

Duties and Responsibilities

Hire, train, and supervise all residential program staff, providing all necessary oversight and supervision and ensuring consistency and continuity of services rendered. Coordinate with the Middlesex, Meriden, and Wallingford Coordinated Access Network to accept new eligible clients. Complete regular house meetings within all Residential Programs. Complete all required reports and documentation. Collaborate with other service agencies and work with other Columbus House internal services as appropriate. Network and collaborate with the Middlesex, Meriden, and Wallingford CAN for all new Emergency Shelter admissions and discharges maintaining strict confidentiality concerning both program applicants and accepted clients at all times. Attend regularly scheduled supervision, team, shelter or staff meetings as requested. Other related duties as assigned.

Qualifications, Knowledge, Skills and Abilities

Bachelor's Degree with a minimum of two years' experience in an administrative or management role; Three or more years of direct care experience; Demonstrated ability to manage, motivate, teach, multitask and supervise; A complete knowledge base of all aspects of the delivery of residential services for the homeless population; Ability to work with diverse populations independently or in groups; General understanding of crisis intervention, confidentiality, boundaries, universal precautions; Able to foster a Harm Reduction philosophy within the work environment; strong empathic skills; Ability to work with improvement teams and foster teamwork; Excellent organizational and time management skills; Strong computer skills; Strong written and oral communication skills; Valid drivers' license with a good driving history and daily access to an automobile. Bilingual English/Spanish and Master's degree/licensed preferred.

Supervised by: Director of Middlesex and Veteran Services

Salary: Negotiable based on education and experience plus excellent benefits
Schedule: Monday thru Friday 9:00 a.m. to 5:00 p.m. with some flexibility


How to apply (choose only one; indicate where you saw posting):

*Email your resume and a cover letter to

*Send your resume and a cover letter to Human Resources Specialist, Columbus House Inc., P.O. Box 7093, New Haven CT 06519

*Fax your resume and a cover letter to 203-773-1430

*Apply via our site

Equal Opportunity Employer: Minorities/Females/Protected Veterans/ Individuals with Disabilities/Sexual Orientation/Gender Identity.

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