CAN Outreach Specialist(Part-time; New Haven, CT)

September 23, 2020

Columbus House, Inc.

Job Posting: Part-Time, Non-Exempt, Non-Essential

Coordinated Access Network (CAN) Outreach Specialist


VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested



Under the dual direction of the Director of Emergency Services and CAN Manager, CAN Specialist supports the mission of the Greater New Haven Coordinated Access Network Task Force members, public and private partners, and United Way team to develop, implement, and measure homeless services that  address  homelessness for chronically homeless adults, youth and families.  The CAN Outreach Specialist will work closely with the CAN Manager,  CAN System Coordinators, Family Navigators, and community providers to assist individuals access emergency shelters, and exit homelessness to a variety of housing options in the GNH CAN service area (Ansonia, Beacon Falls, Bethany, Branford, Derby, East Haven, Guilford, Hamden, Madison, Milford, New Haven, North Branford, North Haven, Orange, Oxford, Shelton, Seymour, West Haven, or Woodbridge). 


Qualifications, Knowledge, Skills and Abilities

High School graduate or GED required. Associates degree preferred. Excellent organizational and time management skills with a deadline-oriented mindset. Ability to analyze and exercise sound judgment. Ability to work with electronic data bases i.e. Smart sheets, HMIS. Strong written and oral communication skills employing the English language. Able to function as part of a multi-disciplinary team. Familiar with mental health, substance abuse and dual diagnosis issues. Experience providing person-centered/strength-based services to vulnerable populations. Ability to relate to people of different economic and ethnic backgrounds. Able to meet all documentation requirements. Knowledgeable about the challenges and barriers that homeless people face. Valid drivers’ license with a good driving history.  Bi-lingual English/Spanish preferred.



Connect with clients and other social service providers in order to secure verification of homelessness. Work with case managers of the client to assess their housing history. Provide linkages for clients who are in need of social, mental health, educational, vocational, recreational, spiritual, HIV and and/or substance abuse services. Coordinate and collaborate with other agencies and social service providers. Engage in “street” outreach in all kinds of weather conditions. Attend weekly and monthly agency, program and network meetings. Monitor all cases assigned and complete all documentation/charting required by the GNH CAN. Complete First Contact Forms. Enter and maintain all client charts accurately and timely into the Homeless Management Information System database Case Worthy. Other related duties as assigned


Supervised by:   Senior Manager of Outreach & Engagement

Salary Range: $15.00/hr. Plus paid time off.

Schedule: Monday – Friday 11:00 a.m. to 3:00 p.m. with some flexibility


How to apply (choose only one; indicate where you saw posting):

*Email your resume and a cover letter to

*Send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., P.O. Box 7093, New Haven CT 06519

*Fax your resume and a cover letter to 203-773-1430

*Apply via our site


Equal Opportunity Employer: Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Apply Today