Medical Respite Coordinator (Full-time; New Haven, CT)

September 22, 2022

Columbus House, Inc.

Job Posting: Full Time, FLSA Exempt, Non-Essential

Medical Respite Coordinator

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested


Under the direction of the Manager of Emergency Services, the Respite Coordinator provides case management to Medical Respite residents, coordinates care with the YNHH and VA Hospitals to accept appropriate referrals; networks with Greater New Haven shelter system and mental health/substance abuse/social/medical/housing service systems and collaborates with clinicians and other service providers as well as other agency Case Managers to empower clients to end their homelessness. The Coordinator will serve as the support hub for all aspects related to continuity of care once the client is discharged from the hospital. The Coordinator provides direct supervision and program management, training and professional development to all Residential Staff within the Respite Program.


Duties and Responsibilities

Provide linkages for clients who are in need of social, mental health, educational, vocational, recreational, spiritual, transportation, primary care, visiting nursing and or substance abuse services. Assist in scheduling all PCP or Medical Specialty appointments. Coordinate transportation to appointments for clients when needed. Coordinate and collaborate with other agencies and social service providers. Oversee intake, departures and daily roster and programs. Enforce house rules, supervise resident chores and conduct weekly house meetings. Attend weekly and monthly agency, program and network meetings. Monitor all cases assigned and complete all documentation & charting required by Columbus House and its relevant funders in support of a 16 client case load. Enter and maintain all client charts accurately and timely into the Homeless Management Information System database Case Worthy. Hire, train, and supervise all residential program staff, providing all necessary oversight and supervision and ensuring consistency and continuity of services rendered. Other related duties as assigned.


Qualifications, Knowledge, Skills and Abilities Required

Bachelor’s Degree in Human Services or related field required with a minimum of two years’ experience working in human services or related fields or five years’ experience as case manager working in human services or related fields. Excellent organizational and time management skills with a deadline-oriented mindset. Strong written and oral communication skills employing the English language. Proficient is Microsoft Office and other common desk top applications. Able to use the local network of substance abuse, mental health, and social services. Familiar with criminal justice and able to engage, manage, motivate, and support. Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics. Knowledge base of all aspects of the delivery of person-centered case management. Able to meet all documentation requirements. Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing. Valid drivers’ license with a good driving history.


Supervised by: Manager of Emergency Services

Schedule: Monday thru Friday 9:00 a.m. to 5:00 p.m.


How to apply (choose only one; indicate where you saw posting):

*Email your resume and a cover letter to

*Send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., P.O. Box 7093, New Haven CT 06519

*Fax your resume and a cover letter to 203-773-1430

*Apply via our site

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