Outreach & Engagement Case Manager (Full-time; New Haven, CT)

March 29, 2021

Columbus House, Inc.
Job Posting: Full Time, Non-Exempt, Non-Essential
Outreach & Engagement Case Manager

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

Qualifications, Knowledge, Skills and Abilities

BA degree required, Masters preferred or four years plus experience working as a case manager in outreach/substance abuse position. Experienced individual to work with people who are homeless and who have a history of mental health issues and substance abuse and who are currently disengaged from services. Knowledgeable of outreach activities, engagement skills, basic entitlements, housing, state and community resources and mental health issues. Must have organizational and network skills to create linkages to medical, mental health, substance abuse treatment, employment, and educational opportunities; sensitivity to working with people with various cultural backgrounds and must have knowledge of Trauma Informed and Gender Specific care services. Computer literate with the ability to learn new software programs required. Must have valid Driver’s License and a good driving record. Harm Reduction skills and PTSD knowledge a plus. Bi-lingual English/Spanish preferred.


Engage in street outreach to consumers who have histories of homelessness, mental illness, substance abuse, unemployment, incomplete educations, lack of employment skills and are disengaged from services. Must be comfortable providing a full range of case management services to individuals in the community, i.e. in soup kitchens, shelters and on the streets. Collaborate with the NHPD, City of New Haven Community Services Administration Office, Coordinated Access Network, Overflow Shelter and the Outreach and Engagement team. Must team with and support all other outreach case managers and shelter case managers as appropriate. Attend all required network and staff meetings; meet with Senior Manager of Outreach Services for regular supervision; review caseload on a weekly basis; complete required monthly, weekly and daily charting and movement reports. Complete all required documentation accurately and in timely fashion. Enter all required client data completely, accurately and timely into Case Worthy computer program. Other related duties as assigned.

Supervised by: Senior Manager of Outreach Services
Salary Range: $17.30 to $19.23 per hour plus excellent benefits
Schedule: Monday – Friday 8:00am- 4:00pm (40 hours; Must be able to do one early shift 7am-3pm and one late outreach shift 11am-7pm each week.)

How to apply (choose only one; indicate where you saw posting):

*Email your resume and a cover letter to hr@columbushouse.org

*Send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., P.O. Box 7093, New Haven CT 06519

*Fax your resume and a cover letter to 203-773-1430

*Apply via our site

Equal Opportunity Employer: Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Apply Today