Representative Payee (Full-time; New Haven, CT)

November 22, 2021

Columbus House, Inc.

Job Posting: Full Time, FLSA Non-Exempt, Non-Essential

Representative Payee

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested


Under the direction of the Rapid Re-Housing Manager the Representative Payee manages the finances of clients who are unable to do so in his/her own best interests due to a disability or other life circumstances. The Representative Payee will manage client charting and financial records in accordance with program, state and federal requirements. The Representative Payee also serves as liaison to the Social Security Administration, the Veterans Administration and other financial institutions.


Qualifications, Knowledge, Skills and Abilities

High School Graduate or equivalent. Familiarity with Social Security and Veterans Administration processes. Extremely detail oriented, punctual, financially literate and possessed of superior interpersonal skills. Excellent organizational and time management skills with a deadline oriented mindset. Strong written and oral communication skills employing the English language. Proficient is Microsoft Office and other common desk top applications. Able to work with diverse populations. Possessed of a strong desire to promote equal access and opportunity for homeless persons and those with disabilities. Familiar with mental health, substance abuse and dual diagnosis issues and dynamics.Ability to collaborate successfully with others. Able to meet all documentation requirements. Able to multitask. Valid drivers’ license with a good driving history and. access to reliable transportation.


Duties and Responsibilities

Collaborate with Columbus House case managers and Veterans Administration staff as they refer clients who need assistance with managing their finances. Provide guidance with established monthly budgets, provide timely payments and maintain the representative payee software and associated charts. Work closely with the local Social Security Office and the Veterans Administration on specific cases. Attend regularly scheduled supervision, team, shelter or staff meetings as requested. Complete SSA and VA reports as requested and in a timely manner. Attend weekly and monthly agency, program and network meetings. Monitor all cases assigned and complete all documentation/charting required. Collaborate with case managers and work to promote the Representative Payee program Agency-wide. Maintain strict confidentiality concerning both program applicants and accepted clients while carrying out all duties. Other related duties as assigned.


Supervised by: Rapid Rehousing Manager

Salary Range: $15.00 to $17.00 per hour; plus excellent benefits

Schedule: Monday thru Friday 9:00 a.m. to 5:00 p.m. flexible.


How to apply (choose only one; indicate where you saw posting):

*Email your resume and a cover letter to

*Send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., P.O. Box 7093, New Haven CT 06519

*Fax your resume and a cover letter to 203-773-1430

*Apply via our site


Equal Opportunity Employer: Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

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