Residential Supervisor (Per diem; New Haven, CT)

June 17, 2022

Columbus House, Inc.

Job Posting: Per Diem, FLSA Non-Exempt, Essential

Main Shelter: Residential Supervisor

VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested.


Under the direction of the Manager of Emergency Services, the Residential Supervisor provides supervision, safety, organization, and program management support in collaboration with other staff for to up to 100 homeless clients in need of emergency shelter. The Residential Supervisor networks with the greater New Haven shelters and social service system and collaborates with other Columbus House residential staff in order to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration and empowerment.


Qualifications, Knowledge, Skills and Abilities

This position involves supervising homeless adults in a residential setting. Individual must have demonstrated the ability to manage, motivate and direct clients; time management and organizational skills essential; knowledge base of all aspects of the delivery of residential services for the homeless population preferred; must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers is helpful; computer literate; culturally competent; must possess the capacity to work within a team and foster teamwork; must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions; able to foster a Harm Reduction philosophy within the work environment; strong empathic skills. Bi-lingual English/Spanish preferred.



Attend/share all required Columbus House and network meetings; complete all required charting, logs, incident reports; oversee intake, departures, and daily roster and programs; Supervise clients to ensure compliance with all house rules. Assist in ensuring security of the shelter building. Adhere closely to scheduled shift start times and remain on duty until replacement has arrived. Essential staff is expected to report during inclement weather events. Other related duties as assigned.


Supervised by: Emergency Services Manager

Pay Scale: $14.00/hr.

Schedule: No regular schedule, back-up shifts available 24/7 365 days.


How to apply (choose only one; indicate where you saw posting):

*Email your resume and a cover letter to

*Send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., P.O. Box 7093, New Haven CT 06519

*Fax your resume and a cover letter to 203-773-1430

*Apply via our site


Equal Opportunity Employer: Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

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