Privacy Policy



We take your privacy very seriously. This privacy policy (this “Privacy Policy”) describes what information Columbus House, Inc. (“we” or “us” or “Columbus House”) gathers from you through our website, (“Website”), and how we use and share that information. By using our Website, you agree to all the terms and conditions stated herein.  Please take a moment to review this information. 


What information we collect


Contacting Us

For general inquiries, if you send us an email at or click on the “Contact Us” link at the bottom of our Website, we’ll gather your name, email address, and any other information you elect to share (your name, together with any other unique identifiers, is your “Personal Information”).  



Thank you for helping us provide shelter to the homeless! If you decide to make a contribution through our Website, you will be directed to a third party processor that collects your financial information and processes your payment. We only receive your basic contact data, such as your name, email address, home address, phone number, and similar information, as well as the amount of the donation. We never collect your financial data. We store our donors’ Personal Information using a cloud-based provider called DonorPerfect. We encourage you to review their privacy policy here to learn about how they treat their data.

Employer Gift Match

Many employers will match charitable contributions by their employees, board members, spouses, and retirees. Our Website contains a convenient search tool so you can check to see if your employer matches donations and, if they do, obtain the appropriate forms and contact information. If you file the forms with your employer, we’ll receive your name and amount of the donation.

Career Opportunities

We’re hiring! From time to time, we post vacancies on our Website. If you find a position that matches your qualifications and decide to apply, we’ll gather your contact information, employment history, educational history, and references.


How we use your information 

  • We may use your information to operate, manage, and improve our Website, and for internal marketing and administrative purposes.
  • If you make a donation or otherwise communicate with us, we may send you newsletters and marketing information about our services, until you decide to opt out. We also may send you notifications, updates, and changes about our Website, and contact you to provide customer service and support.
  • If you send us a query using our online “Contact Us” form or email us at, we’ll forward your information to one of our staff members, who will assist you.
  • In the event you apply for a vacancy through our Website, we’ll conduct a background investigation to verify your information.
  • We may use your information to comply with legal or regulatory requirements, to respond to lawful requests, court orders and legal process, to enforce our rights, to prevent fraud, and to protect the security of the Website and for safety.
  • With your consent, we may use your Personal Information in other ways.

How we share your information 


We do not knowingly sell, trade or otherwise share your Personal Information with any third parties without your consent except as disclosed in this Privacy Policy, as required by law, when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud, or to protect the safety of any person.

How we protect your information

We take reasonable measures to protect your Personal Information to prevent against unauthorized use, access, disclosure, and destruction. Please be aware that, despite our best efforts, security measures are not impenetrable and we can’t guarantee against misuse.

Opt In / Opt Out

By using our Website, you expressly allow us to contact you and use your information as set forth in this Privacy Policy. You may opt-out of receiving marketing emails anytime by clicking the “unsubscribe” button in the email.


Third parties may use temporary and permanent cookies, beacons, tags, and other tracking technologies to enhance your experience of our Website. These technologies are used in improving or administering the Website, analyzing trends, administering the site, tracking users’ movements around the Website, and to gather demographic information about our user base. If you turn cookies off, you may not be able to enjoy full use of the Website.

Third Party Links

Our Website contains links to other websites on our “Resources” page. Please be aware that we are not responsible for the privacy practices of other websites or services. This Privacy Policy applies only to the information we collect on our Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

You Can Access, Edit, or Delete Your Information

We strive to provide you with as many choices and as much control as possible regarding your Personal Information. You have the right to access and change your Personal Information, to the extent we have any. Please contact us at the address provided at the bottom of this Privacy Policy to find out how. We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your Personal Information from further processing and/or use to the extent it remains in our possession, except to the extent not permitted by law.


Our Website is not directed to children under the age of 13 years old, and we do not knowingly collect or maintain Personal Information from those under 13 without parental consent. If you learn that a child under 13 has provided us with Personal Information without parental consent, please contact us immediately at and we will promptly delete such data.

Business Transitions

In the event that Columbus House goes through a business transition, including a merger, acquisition, partnership, business reorganization, debt finance, sale of company assets, insolvency, bankruptcy, or receivership (collectively, a "Business Transition"), we reserve the right to assign, transfer, or use Personal Information collected in accordance with this Privacy Policy and subject to its restrictions, as part of any such Business Transition.


You may have implemented a “do not track” signal through your browser. As there currently is no fixed standard for do not track signals, we currently do not respond to do not track signals from your web browser.

Data Retention and Destruction

We will retain Personal Information for as long as necessary to accomplish our purposes for such data as set forth in this Privacy Policy, and then we will promptly destroy your Personal Information using reasonable data destruction practices. We may, however, retain certain information to comply with legal or contract obligations or to facilitate law enforcement requests.



We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time the information is used.

Contact Us

If you have any questions about the Privacy Policy, please contact us at, or at the mailing address below:

Columbus House
PO Box 7093
New Haven, CT 06519