Street & Community Outreach

Connecting People to Essential Services


By meeting people where they are—on the streets, in encampments, or other vulnerable situations—our dedicated teams provide immediate support, build trust, and guide individuals toward permanent housing solutions.

Reaching People. Changing Lives.

530

People served through Outreach and Engagement in 2025.

37%

Percentage of those exiting homelessness into permanent housing.

43%

Percentage of Columbus House clients moved into housing.

Warming Centers


Columbus House employees staff warming centers in Hamden and New Haven which open in the evening. Those seeking refuge from the cold are offered a welcoming, safe space to get warm along with some snacks and hot beverages. Beds are not provided.

Three woman gathered around large orange buckets smiling with thumbs up
Man sitting on a bench alone in the snow

Winter Family Triage Center


Running during the coldest months of the year, the 40-bed Family Triage Center in New Haven offers case management and a safe, warm space for mothers with children under 16, offering a stepping stone on their path to shelter or housing.

New Haven Outreach and Engagement


A team of case managers works with other agencies and local law enforcement, seeking out primarily unsheltered adults in an effort to get them off the streets and on the path to permanent housing.

Photo overlooking the city of New Haven
Man and woman posing together with peace signs outside

Middlesex Outreach and Engagement


Our team works with clients who are both unsheltered and sheltered in and around Middletown to help them engage services and get on the path to permanent housing.

Road to Recovery


This transportation program helps eligible individuals access the care and support they need by providing rides to and from sober houses, recovery houses, shelters, detoxification and treatment facilities, hospitals, VA medical centers, and Vet Centers. This program is available to individuals receiving HUSKY D or Military Support Program services who are connected to treatment.

“You literally came and pulled me out of the woods and never gave up on me.”


- A Client’s letter to their Case Manager

Support Our Outreach Efforts


A contribution to Columbus House helps us provide life-saving outreach and immediate support to individuals and families experiencing homelessness.